Summary -
I am a hardworking and dedicated individual with experience in customer service and administration.
Education
- Bachelor of Arts
- Business Administration - University of XYZ (2010-2014)
Work Experience :
Customer Service Representative - ABC Inc.
- Answered customer inquiries via phone and email
- Resolved customer complaints and issues
- Maintained customer records and updated account information
Administrative Assistant - XYZ Corp.
- Assisted with scheduling appointments and meetings
- Managed incoming and outgoing mail and correspondence
- Prepared reports and presentations using Microsoft Office Suite
- June 2014 - May 2018
- June 2018 - Present
Skills :
- Customer service: ⭐️⭐️⭐️⭐️⭐️
- Microsoft Office Suite: ⭐️⭐️⭐️
- Organizational skills: ⭐️⭐️⭐️⭐️
Awards and Certifications
- Employee of the Month - ABC Inc. (August 2016)